Hello Viterbo Students
How to Return Your Rental
Your rental due date is December 21
We hope this message finds you well. As the semester closes, please remember to take care of your textbooks before you pack everything away for your winter break and holiday celebrations.
Your rental books are due back to the Viterbo Bookstore, in-person or shipped via mail, by your rental due date.
In Person:
- Anytime the Viterbo bookstore is open before or on your rental due date, you may return your rentals in-store. (Buyback on purchased books can be processed at this same time in-store.)
- Students may utilize the drop box located at the bookstore main door. Instructions and needed supplies can be found at the drop box. Your student ID may be required for entry into the Student Union in the evening hours.
- A campus wide drive-thru drop-off event is being held on Saturday, December 19, from 8 a.m. to 2 p.m. at the Fine Arts Center parking lot. This is a convenient and contactless method of dropping off rental books and any library materials.
- Please visit the Store News & Hours page for the latest hours and rental return information
Shipping Rentals Back to Store:
You may ship your rentals using the shipping carrier of your choice. Shipping is at your expense. We recommend selecting a trackable service.
Important: to ensure your rental returns are correctly processed to your rental account, follow the steps below to generate your rental packing slip. Your packing slip is crucial to include in your box – it identifies you, what you’re returning, and where to send your rentals.
- Sign in to your Viterbo Bookstore online account using the email you used to rent. If you haven’t set up a password, click “Forgot Password?” to reset. Then click My Account < Rentals.
- Upon sign in, you will be directed to the “Rentals” page in “My Account.”
- Scroll down to view Rental History. Click the “Return by Mail” button (or “Return All Rentals by Mail” link), a pop up will open.
- Follow the steps to print your packing slip. Print 2 copies, one to go in your box, the other to take to your shipping carrier as it has the store address.
- Take note of your tracking # (if provided by the carrier). You will receive an email confirmation when your rental return is processed.
Viterbo Bookstore
Questions? Contact us:
Kelly Proksch
Viterbo Bookstore Manager
712 S 9th Street La Crosse WI 54601
phone: 608-782-4377
email: bookstore@viterbo.edu
url: www.viterbostore.com
